FAQs

What is CLUKZO?

• CLUKZO lets you shop and ship your favorite Indian products directly to your doorstep abroad.
• We handle everything from groceries to e-commerce items with transparent pricing and shipping.

Who can use CLUKZO?

• Anyone living outside India who wants easy access to authentic Indian products.
• Shop directly from popular Indian platforms without any hassle.

• The "Shop Now" section features pre-listed popular Indian products, such as snacks, spices, and essentials.
• All items are curated based on demand for easy browsing and seamless ordering.
• No surprises with shipping—everything is pre-calculated!

With CLUKZO, you can shop directly from platforms like:

• Amazon
• Flipkart
• Nykaa
• AJIO
• and or any other platform that delivers in India

How it works:

• Add products to your cart from these platforms.
• We verify shipping eligibility and notify you of the shipping cost before finalizing.
• Shipping costs are recalculated during final packing, and any extra or less amount is promptly adjusted.

• A pre-assorted package with popular Indian products.
• Comes with a pre-calculated shipping weight—no surprises!
• A perfect option for enjoying curated favorites with ease.

How is shipping weight calculated?

• We use volumetric weight to estimate shipping costs.
• Actual weight may vary during packing, but you only pay for the exact weight shipped.
• Any changes in shipping weight or costs are communicated to you promptly.

How much does shipping cost?

• Under 8 Kg: Premium rates apply.
• 8-20 Kg: Enjoy discounted rates.
• 20+ Kg: Get bulk discounts.

What are Zo-Coins?

• Loyalty rewards earned on every purchase.
• Redeem Zo-Coins for exclusive perks and discounts.

Other rewards:

• Surprise gifts with every order.
• Monthly raffles for exciting prizes.
• Exclusive Friday discount codes shared on Instagram.

• Product cost is paid upfront for platform purchases.
• Shipping costs are calculated after verification.
• Any differences in shipping costs are refunded or requested before final dispatch.

Returns:

• Returns depend on product/platform policies.
• Contact our support team for help with returns.

Contact Us:

• Reach out on Instagram for quick support.